Support

How can we help?

Calibra Pro, permissions, sensors, and billing—no account needed to use the app. See the FAQs below or send a support request.

Contact

For purchase help, bugs, or feedback, open a support request. Include your device model and iOS version so we can respond faster.

Frequently asked

Restore Calibra Pro

Open Settings → Restore Purchases in the app. Use the same Apple ID you used to subscribe. If you bought on another device, sign into that Apple ID on this iPhone first.

Flashlight or camera permission

Calibra only uses the camera LED for the flashlight—we do not record photos or video. Allow Camera when prompted, or enable it under Settings → Calibra → Camera on your iPhone.

Compass or sensors look wrong

Move away from metal and magnets. Wave the phone in a figure-8 to recalibrate the compass, and keep the device flat for the steadiest heading readout.

Cancel a subscription

Subscriptions are managed by Apple. Open Settings → [your name] → Subscriptions, select Calibra Pro, and cancel. Access continues until the end of the current billing period.

Privacy and terms

Read our Privacy Policy and Terms of Use. In-app copies are available under Settings → Legal.